FAQ

At NVGTN, we craft confidence through every stitch. Our premium activewear is designed to empower your journey without boundaries, blending elevated performance with authentic value. We focus on Conscious Quality, ensuring every garment, from our Seamless Leggings to our Ribbed Bras and MEN’S line, supports you from the gym to the street.

Our collections are curated for movement and lounge. Explore:

• Tops & Bras: Designed for support and style.
• Leggings & Joggers: Featuring our signature seamless and comfortable fabrics.
• Shorts & Lounge: Perfect for training or relaxation.
• MEN’S Line: Premium activewear tailored for men.
• Accessories: To complete your look.

We recommend consulting our detailed size guide available on each product page. Our garments are engineered for a precise, confidence-boosting fit. If you’re between sizes or have specific fit questions, our customer-centric team is here to help at [email protected].

We offer secure checkout with major credit cards and trusted payment gateways: Visa, MasterCard, JCB, and PayPal.

Absolutely. We use industry-standard encryption and secure payment processing systems to ensure your financial data is protected.

To ensure swift processing, orders are prepared quickly. Please contact us immediately at [email protected] with your order number. We will try to accommodate your request if the order has not yet entered the processing stage (within 1-2 business days).

We proudly offer global delivery to most regions (excluding a small number of Asian countries and certain remote regions to ensure reliability). Your chosen timeline will be confirmed at checkout.

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. Use this to follow your NVGTN gear’s journey right to your door.

For orders shipped outside the United States, local customs, taxes, or import duties may be applied upon arrival in your country. These fees are the responsibility of the recipient and are not included in your order total or shipping fee. We recommend checking with your local customs office for estimates.

To guarantee a reliable delivery experience, we are currently unable to ship to a limited number of regions. We are constantly working to expand our global reach. If your region is unavailable, it will be indicated during checkout.

We want you to love every piece. If anything isn’t perfect, you have 15 days from the delivery date to initiate a return for a refund. Items must be unworn, unwashed, and in their original condition with tags attached.

Please contact our customer-centric team at [email protected] with your order number and details about the item you wish to return. We will guide you through the simple process and provide a return authorization and instructions.

Once we receive your returned item and inspect it, we will process your refund to the original payment method. This typically takes 5-10 business days after the return is approved.

Our dedicated team is here to ensure your experience is seamless. For questions about tracking, address updates, deliveries, or anything else, reach out to us at [email protected].

Inspired globally and headquartered in Fayetteville, USA. Our address is: NVGTN Store, 970 Cambridge Court, Fayetteville, US 72701.